Why Policies Alone Aren’t Enough
Ever had a speed limit change in your area?
Recently, the council dropped the speed limit on a main road through my estate by 10 km/h. I completely agree with the change - it’s a busy area, often used as a shortcut, so the lower speed makes sense for safety and traffic flow.
But here’s the thing…
And that’s exactly why policies alone aren’t enough.
Many NDIS providers treat policies and procedures as their compliance safety net, assuming that having them in place means they’re covered. But when auditors come knocking, they’ll always look beyond the documents.
NDIS Auditors want to see:
✅ How policies are put into practice – Are staff actually following them?
✅ How well they’re understood – Can workers explain key procedures when asked?
✅ How they result in better outcomes for participants – Are they making a real difference?
Because without additional evidence to back up your policies, auditors can’t truly confirm your compliance.
It’s like trying to convince a police officer you weren’t speeding - just because there’s a speed limit sign!
If you’re unsure what supporting evidence you need to demonstrate compliance with the NDIS Practice Standards, we’ve got you covered.
Join our FREE online information session: “Beyond the Paper Trail: 7 Essential Types of Evidence for NDIS Compliance”. It includes:
The 7 key types of evidence NDIS auditors look for
Why they matter & where to find them
How to use them to showcase the amazing work you do
A bonus action plan to identify gaps and strengthen your evidence
Watch the session & take the guesswork out of NDIS compliance! SIGN UP HERE
Just like speed limits, policies only work when people follow them (and remember them when they change). So let’s make sure your compliance is backed by action, evidence, and real impact - not just paperwork.
💬 Have you ever seen a policy that looked great on paper but didn’t work in practice? Drop a comment - I’d love to hear your experience!
Categories: : Auditing, NDIS Compliance, Registration, Policies & Procedures
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